Processing & Delivery Times

• Orders placed before 1:00PM AEST, Monday - Friday will be dispatched same day.

• Orders placed after 1:00PM AEST, on weekends or public holidays will be dispatched next business day.

• For the first two days of sale periods there may be slightly longer processing time.

• All orders are dispatched from Melbourne, VIC Australia.

• Once your order has been dispatched, you will receive an email from Shippit with tracking details and an estimated delivery date. You will receive another notification when the parcel is on-board for delivery.

Customs, Import Duties & Taxes

• In some circumstances, customers may be required to pay additional duties and taxes on imported products by their country’s customs regulations and government policies.

• These costs are not included in the item price or shipping cost, and are the sole responsibility of the customer.

• International postage will not be refunded if the customer wishes to return their order or if the parcel is returned to sender.

Shipping within Australia

• La Maison Talulah offers free express shipping with all Australian orders.

• All Australian orders are sent via an express courier.

• National delivery times to metropolitan areas are estimated as follows:

International Shipping

• $20 AUD for shipping to all countries outside of Australia.

• All international orders are shipped with DHL International Express.

• DHL International Express estimates 3-5 business days for delivery to metropolitan areas of major international cities.

• All international orders are fully trackable via Shippit.

Pre Order

• Occasionally, La Maison Talulah will offer selected items for pre-order.

• To pre-order an item, an order must be processed as normal by payment of the full amount of the order value, inclusive of postage costs if applicable.

• It is recommended Pre-Order items be purchased separately to Ready-to-Ship items.

• While La Maison Talulah makes every effort to ensure Pre-Orders are despatched within the advised timeframes, manufacturing and postage delays can occur which may impact the delivery date.

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